Switch4Schools Returns Policy

At Switch4Schools, we take pride in the quality of our products. If you receive a defective or faulty item, we’re happy to assist with a return or replacement.

 

Eligibility for Returns

• Returns are only accepted for defective or damaged items.

• Claims must be made within 14 days of receiving the product.

• Proof of purchase (receipt or order confirmation) is required.

 

Return Process

1. Contact Us – Email support@switch4schools.com.au with your order details, a description of the issue, and photos of the defect.

2. Approval – Our team will review your claim and provide return instructions if eligible.

3. Shipping – We will cover return shipping costs for verified defective items.

4. Resolution – Upon inspection, a replacement or refund will be issued.

 

Non-Returnable Items

• Non-defective items.

• Items damaged due to misuse or mishandling.

• Digital products or gift cards.

 

Contact Us

For assistance, reach out to support@switch4schools.com.au or call +61 7 3186 9417.